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Kyrenia Hotels North cyprus
 
North Cyprus Top Set Hotel FAQs  

Frequently Asked Questions

Monetary
Q. Do you have credit card facilities?
A. Yes we take MasterCard/Visa/Maestro, we take 3% commission for cards.

Q. Can I use and exchange foreign currency in the hotel?
A. Yes. We do accept foreign currency for your payments. Foreign currency and Travellers cheques can be changed in the hotel reception 24 hours a day.
Please note that... There will be a 3% service charge for payments made via credit, debit cards & travellers cheques and that you will be subjected to the daily local exchange rate.

Q. What is the currency in North Cyprus?
A. The Currency is Turkish Lira. In the village of Karaoğlanoğlu, ATM machines are available. In most restaurants, super markets and shops Sterling £ and Euro € is widely accepted.

Room Payment
Q. How do we pay our deposit and balance for accommodation?
A. We will request 20% deposit to secure your accommodation. Balance will request on arrival.
Please note that...There will be a 3% service charge for payments made via credit cards and that you will be subjected to the daily local exchange rate.
Payments are non-refundable.
If you wish to pay via Credit/Debit card, Please print our credit card authorisation form, fill it and send it back to us by fax to 0090 392 82 22 478

Transfer
Q. Can we fly to Larnaca airport and stay in North Cyprus?
A. Yes you can fly to Larnaca airport and stay in North, there is not any limit or restriction for EU passport holder. You can check British foreign commonwealth office web site.

Q. Which airport is closest to you?
A. Ercan and Larnaca airports.
From Ercan airport to Hotel Topset 45 Minutes
From Larnaca airport to our hotel 1 hour and 15 minutes
From Paphos airport to our hotel 2 hour 35 minutes

Q. How do we get to Topset Hotel from the airport?
A. We offer private transfer from and to Ercan or Larnaca Airport. Or if you can drive by your self.

Q. Is there a local transport service to Kyrenia?
A. You can get a Dolmus from the main road which is 5 minutes walk from the hotel or taxis.

Check in
Q. What are the check in and check out times of the hotel?
A. Check in time is 14.00 o’clock.
     Check out time is 11.00 o’clock.
           
Q. Is there any chance for late check out?
A. If you like to have late check-out please ask the availability to the reception, The late check-out supplement is 50 TL. If there is any availability, you can either keep your room or we might supply another room for you. Or if you like you can just live your baggage in our baggage keeping room till your pick up time without any charge. Please note that if you do not check-out from your room at 11 o’clock without informing the reception, the 50 TL late check-out supplement will be automatically charge to your account..

Housekeeping
Q. How often will our room be cleaned?
A. Everyday. Mates are working till 15.30 o’clock. Just bring your key to the reception for cleaning. 

Q. How often would our towels and linen be changed?
A. Towels everyday, linen every three days.

Q. Do we bring our own linen and towels?
A. No, You can bring your beach towels, or you can rent it from reception with a small charge.

Q. Is there a laundry service?
A. In the village there is a laundry shop, where they can come and collect your laundry and bring it beck with a reasonable prices. For the arrangement please us to the reception.   

Restaurant & Bar
Q. What time does Breakfast end?
A. 8.00am-10.00am.

Q. What time does evening meal end?
A. In springs, dinner is usually between 19.00 – 20.30 o’clock.
     In summer, dinner is usually between 20.00 – 22.00 o’clock.
           
Q. Is Breakfast Turkish or European?
A. Our Breakfast is Turkish and European (open buffet) style.  English breakfast can be served at a small extra charge.

Q. Will the bar be open when we arrive?
A. Usually, bar open till 24.00 o’clock.

General Environment
Q. Are there any restaurants and markets at walking distance?
A. There are many local restaurants and markets only 5 - 10 minutes walking distance away from Topset Hotel.

Q. Are there nearby beaches?
A. Topset Hotel is situated next to the see. We have our own man made beach. In the village, there are any other beaches which are so close to the hotel. 

General
Q. What is the electricity voltage and how many pin plugs?
A. Electricity is 240 Volts, 3 pin plugs like in the UK.

Q. Do I need any special vaccinations or are there any health issues I should be aware of?
A. As far as we are aware you don't need any special vaccinations but you should always consult your GP on this first. Northern Cyprus is very clean and free from infectious diseases.

Q. Do I need to bring any anti-mosquito machine?
A. If you do allergic or sensitive skin it is advice to bring your own anti-mosquito machine or you can buy one locally in any market.

Q. What we can buy from North Cyprus?
A. Most popular souvenirs include: Copper, silver, bronze and onyx objects. Turkish dolls, and backgammon boards. Jewellery, leather clothes and textiles can be also purchased at low prices. Exports of antiquities are illegal.

Q. What are the working hours of shops?
A. Shops are open between 08.00 -13.00 and 03.30-18.00, but you can find many of them open in the morning and close at 19.00 clock without any break. Super markets are open till 21.30.


 
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Topset Hotel, PoBox 623, Karaoglanoglu, Girne (Kyrenia), Mersin 10 Turkey
00 90(392) 82 22 204 - 00 90(392) 82 22 487
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